If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
To access our shipping policy and details click here
-
Refund Information
To access our refund policy and details click here
-
Got Questions? We Have Answers
Please read our FAQs page to find out more
-
Contact Us
To see our contact details and to make an enquiry click here
Details
Description
Great for serving refreshments indoors and out.
Features:
- Made from durable polycarbonate
-
1567ML / 1.7QT (53 FL OZ)
Over 25 years ago, Strahl was born in New Zealand and their vision was to help people with their entertaining requirements and to ensure that their guests would have a great time. The drinkware you use can assist with their enjoyment. It's such a great feeling when you're enjoying your beverages out of the best drinkware around.
They've developed a range of glasses and accessories that are not made from glass. Instead they're made from durable polycarbonate, so you can relax knowing that your glassware will remain in good condition at your next event.
Shipping Details
We love getting your stuff to you, as quickly as possible!
All orders placed before midday (AEST) on a business day are shipped the same day. Orders placed after midday will be shipped the following business day.
Please note - Our carrier cannot deliver to a PO BOX.
Australian Orders
We offer FREE Shipping on orders over $100 within Australia*. Some exclusions apply - please see more information below.
We offer Flat Rate Standard Shipping for all other orders - $9.95 (2-6 Business Days)*.
Other Information
- *Free shipping uses standard post and is valid for orders within Australia Only
- *Free shipping does not apply to Ledge Lounger or Maytronics Mineral Swim System or Mineral products. Shipping costs for these items is updated at checkout, or invoiced to the customer if there is an outstanding amount. As shipping costs for Ledge Lounger items is determined by the manufacturer, any difference in shipping cost will be invoiced to the customer. Where more than 1 Ledge Lounger is purchased, additional shipping costs apply.
- *Free Shipping also excludes Mooi Living, Barel Designs Dinner Sets and Gaiam Yoga Mats as they are a bulky item. Shipping for these items is updated at checkout.
- All orders within Australia will be delivered via Sendle from our warehouse in Melbourne, VIC. For orders received on business days prior to midday, we book a sendle collection on the same day. Orders received after midday will be requested the following business day. We require signature on delivery to avoid lost or stolen goods.
- Orders placed after midday the day before, or on a Victorian public holiday will be dispatched the following business day.
- We cannot deliver to a PO BOX.
- Unfortunately due to COVID-19 we are not currently shipping Internationally. We will update this as soon as possible.
- While Pool House endeavours to get your order to you as fast as possible, the delivery times outlined above are approximate. We hope that deliveries can get to you at the earliest part of the window, however we cannot accept responsibility for delays in delivery due to unforeseen circumstances.
- For any enquiries related to shipping please contact us on hello@loopym.com.au
Returns & Refunds
We are here to make life dreamy, not difficult - that's why returns/exchanges are fuss-free!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@loopym.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@loopym.com.au.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Download & Save 20% Off Your First Purchase
When you checkout within our free loopym app or online version
Have Questions?
Please read our FAQs page to find out more.
How does the app help manage my pool?
The Loopym app is designed as a comprehensive pool management tool. Its key features include:
- Scan your test kit in app or manually upload your data to see how your pool’s pH, chlorine, alkalinity, and other metrics evolve over time.
- Based on readings, Loopym offers tailored advice - like chemical dosing amounts and corrective actions.
- Get alerts for testing schedules, when to replenish supplies, perform routine maintenance tasks and order stock in app.
- View trends in water quality and usage, helping you spot patterns and maintain optimal conditions.
- Integration (if available) with pool equipment lets you monitor pump cycles, filter usage, and heating status.
Loopym functions as your digital pool assistant, guiding you with data, reminders, and actionable insights based on real-time conditions.
Can I buy pool chemicals directly through the app?
Yes! The Loopym app allows you to order and track any pool chemicals you will need.
- Browse and order pool chemicals (e.g. chlorine, pH adjusters, shock treatments) right within the app interface.
- Purchase related gear like pump supplies, test kits, cleaners, and accessories.
- Likely subscribe for recurring chemical shipments based on your pool's size and usage patterns.
This seamlessly connects diagnostics with fulfilment, so when you're alerted about low chlorine, you can order more immediately.
Is there a membership or subscription required?
No subscription required! Loopym is a completely free to use app. Install and login to add your specific pool details, track your poor health and manage inventory and stoc for your pool all within the app.
Where do you ship products and how long does it take?
We ship Australia wide. For more detailed information on our shipping policy, click here
How do I make a return/exchange?
Fuss-free of course! If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer hassle free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. Please send a support ticket by filling out the contact form.
What warranty will I receive with my product/s?
We take great pride in selecting only the highest quality products. That’s why we offer a 100% craftsmanship guarantee for 12 months. Please keep your proof of purchase.
Please note this guarantee does not cover damages caused by improper care, accidents or natural breakdown of the materials over extended time and use.
All products will be evaluated by Laguna Pools and will be repaired or replaced at our discretion.If you need to make a return or an exchange please head to our Returns/Exchanges page for more information.